Booking notification emails

Adam Aaron -

Booking notification emails

Below are the different types of email notifications that Bookster sends out, grouped by Guest and Property Manager.


GUEST notifications

  1. Booking created

    • confirmed
    • (cancelled)
  2. Balance payments*

    • Balance due
    • Balance receipt
  3. Damage deposit*

    • due
    • received
    • (refunded)
    • (withheld)

* Automatic notifications are optional


PROPERTY MANAGER notifications

  1. Booking created

    • confirmed
    • (cancelled)
  2. Balance payments*

    • Balance overdue
    • Balance paid
  3. Damage deposit*

    • paid
    • (overdue)
    • (refunded)
    • (withheld)
    • (refund overdue)

* Automatic notifications are optional

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1 Comments

  • 0
    Avatar
    Sandy Goldfinch

    Hi

    Booking ref is 104998
    Just had first people pay on they system - being a bit old and not internet Savvy - they thought they had to get the suitcase to a 100% so they paid the balance too (i've refunded that)

    They tried to also pay the breakage deposit - there is no link at this stage - does it only become active when its due?

    thanks

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